Set the expected ship/delivery dates on the line to account for when the component or accessory should be received and ready to ship to the customer. The unit price of the component or accessory can be $0.00 if the customer will pay for the product and agree to receive the components at a later date. Sales order updateīEFORE the sales order is picked and packed, it must be updated to include lines for the component or accessory. By doing this, the missing component or accessory will not be issued from inventory and the actual cost of the assembled item or kit will be less than normal. Remove the component or accessory from the Production order pick list, and complete the production order to put the item into inventory. The deviation from the normal process begins when during the assembly of the product or kit, the component or accessory is determined to be delayed and the delivery of the Sales order to the customer should not be impacted.
AUTOM BACK ORDERS CODE
Sales orderĬreate the sale order as normal, using the released product code for the assembled kit or product. The customer may appreciate the option being presented to them.Īnd there is a way to capture and deliver on the commitment without having to manually write it down on a to-do list. Today we will examine a specific use case when the goal is to deliver to the customer as soon as possible or as close to the requested date as possible, but availability of an accessory or component is delayed, delivery of the main product may be possible, with a secondary shipment to follow. To others, it is an opportunity to go above and beyond for the customer. To many, that is a bad thing to hear or to track in the system. You can edit the text without any knowledge of html thanks to the visual editor.Backorder. In combination with the responsive template manager you are able to select a responsive email template for this module and adopt it to your design. So as much control as necessary and as much automation as possible! Based on one or more order status to configure you decide which orders should processed by this module. Once set up the module will work on autopilot (requires you have configured MailBeez to run automatically).
AUTOM BACK ORDERS FULL
(list of products with previous and new availability date) Reduce workload while having full control The availability date of the missing items has changed as following: There are news regarding the items you are waiting for! This Email is sent as soon as there is a change in the availability date!
(list of products with availability date) 3. As soon as there are news we will inform you! We appreciate your patience and know you are waiting for the arrival. Still at least one of your ordered products is in backorder. A great service to make the timing waiting less painful and to appreciate the customers patience. every 3 days keeping him up-to-date with the products in back-order. This second type of email will be sent to the customer periodically e.g. (list of products with availability date) 2. We will notify you every 2 days or right a way in case we have a new arrival date. Email - tell the customer about the notification serviceĪ product is in backorder? In this case the customer will receive an initial email right after the order telling about the backorder notification service:Īt least one of your ordered products is in backorder. The module sends out following 3 types of notification emails: 1. And as it keeps track with the availability date it can detect changes and fire a notification right away. Then you should have a closer look at this automatic Backorder Notification Module.īased on the Information "Date available" (field products_date_available) the module finds out if an order contains a product which is not or not yet in stock. The item now is in backorder and the customer is waiting for it.Įvery 2 days the customer asks when the item will be available. The customer has ordered an item, which was not in stock or was not yet released.
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